Up until yesterday - we had our FAQ's (frequently asked questions) linked to our homepage on AOL - well, they no longer offer that, so excuse this post - but I have to fit it in somewhere :)
How long will it take me to learn how to ride the Segway™? About 5-10 minutes
Is there a training with the rental? All tours and rentals include training and instructions. Time varies pending level of experience - please arrive 15 minutes early so it doesn't cut into your tour time.
How safe is the Segway™?The highest levels of care and research have gone in to ensuring that the Segway™ is safe to operate. To this end, the Segway™ features self-balancing technology, on five gyros, and sophisticated alerts. A significant amount of hours of testing and usage have demonstrated the Segway’s™ safety when properly used by a trained rider.
Can I ride the Segway™ indoors and outdoors? Yes, but not all stores or hotelswill allow you to bring the Segway inside.
Can I ride the Segway™ in the street? Yes, Napa also has bike lanes that you are allowed to use.
Can I ride the Segway anywhere? The Segway operates best on a hard, dry surface. However, its unique design and special tires allow it to travel on virtually any surface where a person can walk – roads, sidewalks, grass, hard sand, gravel, dirt, shallow puddles, uphill, downhill, etc. Caution: Do not attempt to use the Segway™ on slippery surfaces such as ice, slick roads, wet grass, etc.
Do the batteries come charged with the rental? The Segways will be fully charged and will last about 24 miles.
Can two people ride on one Segway™? No, these are for individual use only.
Can I buy a Segway™ from Segway of Napa? Yes, you can purchase a new or used Segway from us.
Is there any insurance coverage provided? Yes, we have liability insurance, however, the renter is responsible for the safe-keeping of the Segway™ at all times.
Am I responsible if a tire deflates or becomes flat? The renter is not responsible to pay for “normal wear and tear” on the Segway™ during the rental period. However, damage due to rough use, accident, collision, neglect, or any other cause aside from normal wear and tear would be the renter’s responsibility.
Can kids ride a Segway? Yes, if you look at the pictures on our site, you'll see several kids having fun riding with their parents
Can we drop our kids off and pick them up later, we might want to go wine tasting? All kids under 18 years old must be accompanied by an adult parent or guardian
Are helmets provided? Yes, anyone under 18 has to have a helmet. Adults may assume liability and choose not to wear one. If so, they need to initial the waiver.
What is the weight limit for the Segway™? 85-250 pounds.
Is maintenance included in the rental? Segways require very little maintenance. However, normal wear and tear is included in the cost of the rental.
Is there a training with the rental? All tours and rentals include training and instructions. Time varies pending level of experience - please arrive 15 minutes early so it doesn't cut into your tour time.
How safe is the Segway™?The highest levels of care and research have gone in to ensuring that the Segway™ is safe to operate. To this end, the Segway™ features self-balancing technology, on five gyros, and sophisticated alerts. A significant amount of hours of testing and usage have demonstrated the Segway’s™ safety when properly used by a trained rider.
Can I ride the Segway™ indoors and outdoors? Yes, but not all stores or hotelswill allow you to bring the Segway inside.
Can I ride the Segway™ in the street? Yes, Napa also has bike lanes that you are allowed to use.
Can I ride the Segway anywhere? The Segway operates best on a hard, dry surface. However, its unique design and special tires allow it to travel on virtually any surface where a person can walk – roads, sidewalks, grass, hard sand, gravel, dirt, shallow puddles, uphill, downhill, etc. Caution: Do not attempt to use the Segway™ on slippery surfaces such as ice, slick roads, wet grass, etc.
Do the batteries come charged with the rental? The Segways will be fully charged and will last about 24 miles.
Can two people ride on one Segway™? No, these are for individual use only.
Can I buy a Segway™ from Segway of Napa? Yes, you can purchase a new or used Segway from us.
Is there any insurance coverage provided? Yes, we have liability insurance, however, the renter is responsible for the safe-keeping of the Segway™ at all times.
Am I responsible if a tire deflates or becomes flat? The renter is not responsible to pay for “normal wear and tear” on the Segway™ during the rental period. However, damage due to rough use, accident, collision, neglect, or any other cause aside from normal wear and tear would be the renter’s responsibility.
Can kids ride a Segway? Yes, if you look at the pictures on our site, you'll see several kids having fun riding with their parents
Can we drop our kids off and pick them up later, we might want to go wine tasting? All kids under 18 years old must be accompanied by an adult parent or guardian
Are helmets provided? Yes, anyone under 18 has to have a helmet. Adults may assume liability and choose not to wear one. If so, they need to initial the waiver.
What is the weight limit for the Segway™? 85-250 pounds.
Is maintenance included in the rental? Segways require very little maintenance. However, normal wear and tear is included in the cost of the rental.
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